SAP BASIS Consultant (L2) at NTT Data Business Solutions, Pune   Oct 2025 to Present

• Client: SAP Labs 

• Environment: SAP S4 HANA Private Cloud 

• Description: Member of SAP Lab’s Core CAS (Cloud Application Services) Foundation team, providing specialized SAP BASIS and Security support for customers operating on the SAP S/4HANA Private Cloud platform. 

Project 1: Support Project 

Project Overview: SAP’s CAS Foundation Team provides day-to-day support in operation and improvement across SAP cloud solutions and Business Technology Platform for customers operating on SAP S/4 HANA Private Cloud Platform. This service allows customers to offload the burden of daily operational tasks, thereby liberating the customer's in-house IT teams to focus on core business activities, strategic initiatives, and business transformation/innovation. 

Team Size: 8 Members 

Duration: Oct 2025 to Present 

Roles & Responsibilities: 

• Delivered 24x7 monitoring of SAP systems using SAP Focused Run and SAP Cloud ALM, ensuring proactive issue detection and resolution across customer landscapes. 

• Supported application operations in SAP Cloud environments, including incident management, performance optimization, Service Requests and lifecycle activities. 

• Managed application security by continuously monitoring vulnerabilities, responding to critical alerts, and maintaining systems at current patch levels. 

• Provided core performance management by tracking and optimizing predefined KPIs for SAP S/4HANA and ERP systems. 

• Collaborated with Application Services Managers and global delivery teams to ensure seamless coordination and delivery throughout the CAS lifecycle. 

Senior SAP BASIS Consultant at LTIMindtree, Pune Nov 2021 to Sept 2025

• Client: L'Oreal 

• Environment: SAP ERP 6.07 - Oracle DB, SAP Suit on HANA (SAP SRM 7.04), SAP S/4 HANA 2021 

• Organization: L'Oreal Singapore - NA SAPMENA Region 

• Client Description: L'Oreal, founded in 1909 in France, is the world’s largest cosmetics company and a global leader in beauty. With 37 international brands, it serves customers across skincare, haircare, makeup, and fragrance in over 150 countries. 

Project 2: Support Project 

Project Overview: L'Oreal’s NA SAPMENA 24/7 SAP support project manages systems like ECC, S/4HANA, SRM and SOLMAN for NA SAPMENA (North Asia, South Asia, Pacific, Middle East, and North Africa) Region users. Its main goals are to maintain optimal SAP performance and ensure system availability, with responsibilities covering Incidents, RITM’s and Change request management raised by end users via Service Now (SNOW). 

Team Size: 21 Members 

Duration: Nov 2021 to Sept 2025

Roles & Responsibilities: 

• Led an 8-member L1 SAP BASIS support team. Improved efficiency through knowledge sharing and mentored juniors in system monitoring, job administration and transport management. 

• Configured STMS and imported transport requests using STMS, OS command, and Rev-Trac tool. 

• Automated SAP GUI logins via KeePass integration; reduced manual login efforts. 

• Managed Client administration activities like client creation, client deletion, local/remote client copy, client export/import, opening and closing of client. 

• Administrated SAP Job Management and Printer Administration (SPAD), ensuring smooth operations. 

• Raised OSS to SAP for complex issues and uploaded full system dump in the OSS. 

• Maintained the R3 connection and the credentials in a secure area. 

• Applied parameter changes in systems as per the SAP recommendations & client requirements. 

• Conducted tablespace administration using BRTools and SQL Plus effectively to maintain optimal database health. 

• Provided 24x7 Production technical support. 

• Performed SAP system maintenance including start/stop and created the system message when downtime is scheduled for planned activities. 

• Applied SAP Notes (SNOTE) to resolve issues and implement recommended fixes. 

• Performed SAP System Monitoring - Daily System health checks. 

• Handled SAP S/4, SAP SRM and ECC systems. Resolved SAP BASIS issues via incidents and service requests using ServiceNow (SNOW). 

Project 3: Implementation Project 

Project Overview: Successfully delivered SAP implementation for L'Ore´al Singapore, involving SAP SPS Upgrades, system refreshes, kernel upgrades, SSO configuration and HANA database setup. Performed different activities to improve the SAP Performance at Application, OS & Database Level. 

Team Size: 5 Members 

Duration: Oct 2024 to March 2025 

Roles & Responsibilities: 

SAP BASIS Activities 

• Executed Kernel Upgrades across multiple patch levels. 

• Performed SAP System Refresh from PRD to QAS with pre and post Steps. 

• Supported SPS upgrades via SUM (Software Update Manager) tool.

• Implemented Single Sign-On (SSO) across 12 SAP systems. 

• Enhanced multilingual capabilities through language installations using I18N and SMLT. 

• Optimized resource allocation by configuring operation modes using RZ04. 

• Improved Performance by increasing Database Buffer in Oracle. 

• Performed Data Archiving in SAP using SARA T-code.

• Enhanced Oracle DB performance via index compression, rebuilding and reorganization. 

• Managed Disaster Recovery (both disruptive & non-disruptive) activities. 

HANA Activities

• Installed and uninstalled SAP HANA Database. 

• Completed SAP HANA Post-Installation Tasks:

  • Setting up HANA DB in HANA Studio.

  • Configured Data and Log Backup using HANA Studio.

  • Backed up the SAP HANA SYSTEMDB and Tenant Databases. 

  • Applied LICENSE for HANA system from HDB Studio.

• Performed HANA Revision Upgrade.

• Executed Backup and Recovery in SAP HANA using SAP HANA Studio. 

• Conducted SAP HANA Administration and Monitoring. 

• Restarted SAP HANA services via HANA Studio and OS level. 

• Modified HANA parameter values based on SAP recommendations and requirements.